Contact Us
Please get in touch with our Pretty Polly Customer Services team for all enquiries, we're here to help!
Send an email to [email protected] we'll get back to you as soon as possible or simply give the team a call via the details below and we'll do our best to answer your query.
You can read our full Returns Policy here
Customer Services Opening Hours
Reach the Pretty Polly Customer Service team by phone: 0115 924 6700
Our phone line opening hours are:
Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4pm
Saturday - Closed
Sunday - Closed
Report a Fault or Make a Suggestion
Whether you have a suggestion for making the online experience a little better on our website, or you have noticed a fault or mistake on the site, we would love to hear your feedback! Please send us an email at [email protected] and we will be sure to look into it.
Registered Address
Pretty Polly
Embody (Brands) Limited,
292 Haydn Road,
Nottingham,
NG5 1EB
Registered in England No. 10204448
VAT No. GB 558 8297 79